For more information on telemarketing training in Michigan and throughout the U.S. please call (888) 713-8176 or e-mail us at Info@SalesTrainingMichigan.com

Telemarketing is an significant tool that is largely not utilized properly. Regardless of whether or not your objectives are inexpensive meeting generation or closing sales over the phone, the custom scripts, prep programs and implementation of our telemarketing workshop will generate rapid and direct results.

Personalized training programs for telemarketers

Asking pertinent questions is only one component to the process. It's imperative to interpret the answers and use the knowledge to head toward a close. All telemarketing workshops teach telemarketers the expertise required to establish a rapport. They will learn how to listen to the prospect, wait for their answer, and learn to recognize the triggers are that are vital to close.

Objectives for Telemarketing Training Programs

The aim of this training program is to build practical telemarketing sales expressions that give your telemarketers the info needed to close sufficiently. Our RADAR© telemarketing program will teach the telemarketers to converse with the prospect, establish an environment where the prospects find out for themselves what and why they need the product, and how the telemarketers can give that to them.

Each telemarketing program is tailored to your industry and the experience level of the staff

For more info on telemarketing training in Michigan and throughout the U.S., please call 888-713-8176 or e-mail us at info@salestrainingmichigan.com

The following is a sample telemarketing program outline:

1. Intro to the Program
2. What is RADAR©
   1. Rapport-building
   2. Asking about Difficulties
   3. Affirmations, credibility, and trust
   4. Results
3. Why RADAR© is Effective
   1. The prospect tells you what appeals to them
   2. The discussion is targeted to needs
   3. The benefits and results are attainable and suitable
4. Asking the Right Questions
   1. Where to begin
   2. Directing the prospect
   3. Connecting the dots
   4. Leading, not following, the call
5. Heading to the Close
   1. Reviewing and focusing on the perks
   2. Reading the discussion and looking for clues
   3. When the prospect gets what they want, so do you
6. Summarize and Review
   1. Your telemarketers will learn sales practices that get prospects to open up about their needs, as well as enable them to use that info to their advantage and close the sale.

Custom training workshops for telemarketers

Every telemarketing training workshop is adapted to your company, your industry and your telemarketers. Also, every program includes the expertise and tools used by top salespeople. Programs can be delivered in a location of your choosing or at our Michigan Training Center.